GoldCRM
A jewellery showroom with lit display cases

Everything a jewellery business runs on

Every GoldCRM module: GST billing and POS, tag and HUID stock, gold rates, old gold exchange, purchasing, karigar job work, CRM and loyalty, savings schemes, repairs, accounts, WhatsApp notifications, gold loans and the staff mobile app.

Billing & point of sale

Scan a tag, price it at today’s approved rate and post a GST invoice in seconds.

  • Metal value, wastage, making charge (per gram, %, fixed) and stones priced by the server
  • CGST/SGST or IGST by place of supply, configurable round-off
  • Split payments: cash, card, UPI, bank, cheque, old gold, loyalty points, schemes, order advances
  • Razorpay payment links for remote payment, matched to the invoice automatically
  • Rate-locked quotations with optional reservation of pieces
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Stock & inventory

Every piece tagged, every gram accounted for, at every location.

  • Tagged pieces with HUID, serial number, certificate and stone details
  • Batch stock for coins, bars and loose metal by quantity and weight
  • Thermal tag printing for Zebra (ZPL) and TSC (TSPL) printers — prices are never printed on tags
  • Scanner lookup by tag, barcode, HUID or serial
  • Append-only stock ledger with balances per location, product and purity
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Gold & silver rates

One rate board that every price, quote and valuation reads from.

  • Rates per purity (24K, 22K, 18K, silver, platinum and your own)
  • Separate sale, purchase, exchange, valuation and wholesale rates
  • Business-wide or branch-specific rates with effective times
  • Entered by one person, approved by another; decided rates cannot be changed
  • Optional rate feed that brings in rates as pending, still approved by your team
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Old gold & exchange

Assess, approve and settle old gold with a clear trail.

  • Tested fineness and method, gross and stone weight, melting loss and deductions
  • Valued at the approved exchange or purchase rate
  • Maker–checker approval and recorded customer acceptance
  • Use the offer against a new invoice, or pay out after KYC
  • Settled metal received into stock automatically
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Purchasing & vendors

From purchase order to supplier payment, including consignment.

  • Purchase orders, goods receipts and supplier bills with GST
  • Weight and purity tolerances; variances held for approval
  • Landed cost from freight and other charges
  • Vendor ledger, advances, payments and purchase returns
  • Disputes for short delivery, purity, quality and price
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Karigar job work & custom orders

Know exactly how much metal is with each karigar.

  • Issue metal or pieces to karigars and manufacturers
  • Receive finished pieces into stock and unused metal back
  • Fine-metal reconciliation with a wastage allowance
  • Custom orders with design approval, stages and due dates
  • Customer advances on orders, applied at billing
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Customer CRM & loyalty

Remember every customer, every occasion, every follow-up.

  • Customer 360°: purchases, outstanding, schemes, repairs and orders
  • Leads with owners, sources, follow-ups and conversion
  • Calls, tasks, appointments and a daily “My day” agenda
  • Birthday and anniversary reminders
  • Loyalty points with tiers, referral bonus and redemption at billing
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Gold savings schemes

Monthly instalment schemes your staff can run without spreadsheets.

  • Fixed-amount or gold-weight schemes with bonus instalments or weight
  • Dated instalment schedules, grace days and missed-instalment tracking
  • Instalment reminders by WhatsApp, SMS or email
  • Redemption against a bill at maturity
  • Cancellation requests with approval and deduction rules
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Repairs & service

Take in, track and hand back repairs with photos and a proper bill.

  • Intake with weight, condition report and photographs
  • Estimate, customer approval, job card and progress notes
  • Metal issued and returned from stock
  • Service GST bill in its own series, warranty dates and delivery weight check
  • “Ready for pickup” message to the customer
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Accounts, GST & reports

The numbers your accountant needs, from the same records your counter uses.

  • Double-entry journals generated from posted documents; every entry balances
  • Day book, ledger, trial balance, profit and loss, balance sheet, cash flow
  • GST rates by HSN/SAC with GSTR-1 and GSTR-3B style working summaries
  • Expenses with GST input and approval
  • Bank, UPI and card statement import with matching
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WhatsApp, notifications & integrations

Receipts, reminders and payment links reach customers automatically.

  • Invoice PDFs, scheme instalments and repair-ready messages by WhatsApp, SMS or email
  • Daily reminders: instalments due, overdue balances, follow-ups, repairs due, maturities
  • Editable message templates per channel
  • Razorpay payment links with automatic matching
  • In-app notifications with unread counts for your team
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Staff mobile app

Scan, sell, follow up and take repairs from the showroom floor.

  • Camera scanning of tags, barcodes and QR codes; lookup by tag, HUID or serial
  • Item details with weights, movements and the server’s price at today’s rate
  • Cart with tagged and batch lines, discounts, quotations and conversion
  • Split payments including old gold, loyalty, schemes and order advances
  • “My day” agenda, leads and follow-ups
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Gold loans

Lend against gold with appraisal, sanction, sealed custody, daily interest, collections and a borrower portal.

  • Borrower onboarding with KYC documents verified by a second person
  • Appraisal with items, purity tests and photos; verified by someone other than the appraiser
  • Valuation at your approved reference price within your lending policy and compliance rules
  • Products and versioned schemes; sanction by approval level with no self-approval
  • Sealed packets, vault locations and dual-control custody movements and vault audits
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Gold coins

Ready to see it with your own stock?

A walkthrough with your products, your rates and your branches — no slides.