Features
Billing & point of sale Stock & inventory Gold & silver rates Old gold & exchange Purchasing & vendors Karigar job work & custom orders Customer CRM & loyalty Gold savings schemes Repairs & service Accounts, GST & reports WhatsApp, notifications & integrations Staff mobile app Gold loansHow it worksMobile appSecurityPlansFAQSign inBook a demo
Customer CRM & loyalty
Remember every customer, every occasion, every follow-up.
Jewellery is bought for life’s occasions, and the shop that remembers them wins the customer. GoldCRM keeps every purchase, outstanding balance, scheme, repair, order and conversation in one customer view.
Leads, follow-ups and appointments land in each salesperson’s “My day”, and loyalty points are earned and redeemed right at billing.
How it works
Add walk-ins as leads or customers in seconds, with their consent.
Calls, tasks and appointments appear in each person’s day.
Points are earned on every bill and redeemed at the counter.
FAQ
Yes. Consent is kept per channel with its full history; campaigns only reach customers who consented on that channel, and every message carries an unsubscribe link.
Works with
Monthly instalment schemes your staff can run without spreadsheets.
Receipts, reminders and payment links reach customers automatically.
Scan a tag, price it at today’s approved rate and post a GST invoice in seconds.
A walkthrough with your products, your rates and your branches — no slides.